SelectAndPay Ltd ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information about you when you use the SelectAndPay platform. We are the data controller for the purposes of UK GDPR and the Data Protection Act 2018.
We collect the following categories of personal data:
Account & Identity Data
Name, email address, and authentication details provided when you sign in via Manus OAuth.
Booking & Transaction Data
Delivery address, postcode, contact phone number, booking reference, service details, delivery date, and payment confirmation data (we do not store full card numbers).
Supplier Business Data
Company name, business address, service area, pricing information, waste carrier licence details, and Stripe Connect account identifiers.
Usage & Technical Data
IP address, browser type, pages visited, and interaction data collected automatically when you use the platform.
Reviews & Feedback
Star ratings and written reviews submitted after a completed booking.
We use your personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling bookings | Contract performance |
| Processing payments via Stripe | Contract performance |
| Sending booking confirmations and updates | Contract performance |
| Facilitating Stripe Connect supplier payouts | Contract performance |
| Verifying supplier licences and compliance | Legal obligation |
| Preventing fraud and abuse | Legitimate interests |
| Improving platform features and performance | Legitimate interests |
| Responding to support enquiries | Legitimate interests |
| Sending marketing communications (with consent) | Consent |
We share your personal data only where necessary:
We do not sell your personal data to third parties.
We retain your personal data for as long as necessary to fulfil the purposes described in this policy:
You have the following rights regarding your personal data:
Right of access
Request a copy of the data we hold about you
Right to rectification
Correct inaccurate or incomplete data
Right to erasure
Request deletion of your data (subject to legal obligations)
Right to restriction
Restrict how we process your data in certain circumstances
Right to portability
Receive your data in a structured, machine-readable format
Right to object
Object to processing based on legitimate interests
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
SelectAndPay uses essential cookies to maintain your login session and ensure the platform functions correctly. We do not use advertising or tracking cookies.
Essential cookies cannot be disabled as they are necessary for the platform to work. You can clear cookies at any time through your browser settings, but this will log you out of your account.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include encrypted data transmission (HTTPS), secure session management, and restricted access controls.
Payment card data is never stored on our servers. All payment processing is handled by Stripe, which is PCI DSS compliant.
Your data is primarily stored and processed within the United Kingdom and European Economic Area. Where data is transferred outside these regions (for example, to Stripe's US servers), we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the ICO.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by displaying a prominent notice on the platform. The "effective date" at the top of this page will always reflect the most recent update.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact our Data Protection contact at:
SelectAndPay Ltd
Email: [email protected]
SelectAndPay Ltd · Registered in England and Wales · Last updated: 1 April 2026